What we collect, and why.

BlipAway is operated by Fare Frame Travel Private Limited. We operate the planner at www.blipaway.com.

When you send a trip for expert review we ask for your first name, email address and phone number, plus your acknowledgement that an expert may contact you about your trip. We use these only to reply about that trip request.

While you plan, your answers — destination, timing, travellers, pace, interests and budget comfort — are held in your own browser so you can refresh without losing work. When you submit a trip for review, we store that trip request together with a versioned snapshot of the plan so an expert can see exactly what you shaped.

You can plan and submit a trip without an account. If you choose to save a trip, we use Google sign-in or a one-time sign-in link sent to your email address. We do not use passwords. Authentication is handled by our hosting and authentication provider, which stores your email address and sign-in records. A submitted trip is linked to your account only when the verified email on your account matches the email used for that trip request.

Route options are generated by an AI model through a server-side request. Only anonymous planning inputs are sent: destination, trip length, season, traveller composition, pace, interests, budget comfort and a broad origin region. Your name, email, phone number, trip reference and free-text notes are never sent to the AI provider.

To avoid regenerating identical plans, we cache generated route packs server-side against a fingerprint of those anonymous planning inputs. Cached records contain no names, contact details, trip references, account identifiers or group participant information, and they expire automatically.

A submitted trip request is shared internally with the Blip Away travel team so a human expert can check real options and follow up with you. It is not published or sold, and it is not shared with advertisers.

We send you a confirmation email when your trip request is received, sign-in links when you request them, and an internal notification to our own review inbox. These are sent through our email delivery provider. We do not send marketing email from this product today.

If analytics is enabled and you accept it, we record anonymous product events (for example: planning started, routes generated, trip submitted) to understand how the planner is used. We never send your name, email address, phone number, trip reference or plan content to analytics. You can decline analytics and the product still works fully.

You can ask us for a copy of the trip requests linked to you, ask us to correct them, or ask us to delete them. Write to trips@blipaway.com and include the trip reference if you have it.

We keep trip requests for as long as we need them to support your trip and our own records, and we delete them on request. We have not set a fixed public retention period for this product; if you want your data removed, contact us and we will remove it.

If the product changes how it processes data, this notice is updated to match what the product actually does.